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Issue No. 01

Made for the work.

Marked Copy

Information

Returns & Refunds

Everything is made to order, so the policy is narrower than a warehouse store's — and clearer about what we will fix.

Refund and Returns Policy

Each Marked Copy item is made to order specifically for you. Because of this, we generally cannot accept returns or exchanges for change of mind, or when the wrong size or color was selected at checkout.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or different from what you ordered, please contact us within 30 days of delivery.

Include:

  • Your order number
  • A description of the problem
  • Clear photos showing the issue

If the issue is confirmed to be a manufacturing error, damage, or an incorrect item, we will arrange a replacement or refund at no additional cost.

You do not need to return a damaged or defective item unless we specifically ask you to.

Size and Color Selection

Please review the product description and size guide before ordering. Because products are made to order, items produced correctly in the size and color selected at checkout are generally not eligible for return or exchange.

Production Variations

Our products are individually printed and may have minor variations in print placement or appearance. Small variations within normal production tolerances are not considered defects.

Order Changes and Cancellations

If you need to change or cancel an order, contact us as soon as possible. Once an order has entered production, we may no longer be able to change or cancel it.

Delivery Problems

Please make sure your shipping address is complete and accurate when placing your order. If an order cannot be delivered because an incorrect or incomplete address was provided, free replacement may not be available.

If your package appears lost or there is another delivery problem, contact us and we will help determine the appropriate next step.

Refunds

Approved refunds will be issued to the original payment method. After a refund is processed, your bank or payment provider may require additional time before the funds appear in your account.

Contact

For order problems, refunds, or replacement requests, contact:

support@markedcopy.com

Nothing in this policy limits any rights you may have under applicable consumer protection law.